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Frequently Asked Questions
Yes, we can exchange pajamas for a different size, provided they are unused, have no external odors (perfume, cosmetics, etc.), and all tags and packaging remain intact.
For size exchanges, the shipping cost is covered by the customer.
If your pajamas have a manufacturing defect, replacement or refund is handled at our expense. Please contact our support team to resolve this issue.
Due to hygiene reasons, used pajamas cannot be returned. If the pajamas are unused, with all tags and packaging intact, we can consider a return per our policy.
We usually ship orders within 1-3 business days. Delivery time depends on your country.
We provide a size chart on each product page. If you have questions, our team is happy to assist you.
Yes, we deliver to most countries worldwide. Shipping costs and times vary depending on your location.
We accept international credit cards, PayPal, and other popular payment methods. All payments are processed through secure systems.
If your order hasn’t been shipped yet, contact us as soon as possible, and we’ll do our best to make changes.
You can cancel your order if it hasn’t been shipped yet. Please contact us as soon as possible to confirm your order status. If the order has already been shipped, cancellation will not be possible.